International Journal of Education and Management Studies

Mamta Rani ¹, Debit- Singh Saini ²

Affiliations
1 Department of Commerce, CDLU, Sirsa, IN
2 District Social Welfare Officer, Hisar, Haryana, IN

Abstract

Globalization requires attention to "more than conducting business across national borders but also entails expanding competition for almost every type of organization presenting management with the challenge to operate in diverse cultural settings". HRM has become a significant factor in the management for organizational success. The multinational companies (MNCs) and other national organizations face the challenge to managing their employees by using different methods of retention, compensation, motivation and performance appraisal strategies. The article reviews was performance appraisal practices being practiced by companies operating in India.

Keywords

Performance Appraisal Practices, MNCs

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Mamta Rani ¹

Affiliations
1 Department of Commerce, Kurukshetra University, Kurukshetra, Haryana, IN

Abstract

The present study was earned out with an aim to examine various aspects of consumer behavior relating selection and purchase of cosmetics by Indian women. A total of 200 educated women in the age range of 20 to 45 years answered on a questionnaire consisting of 30 structured statements. In order to find systematic trend of opinion, if any, among the respondents obtained data were treated statistically through chi-square test. The results revealed a number of significant trends suggesting the way Indian middle class women conceptualize the usage of cosmetics. Majority of the respondents opine that usage of cosmetic products enhances their personality and they feel good in using the cosmetic products. Their purchase is amply influenced by the brand image, long-term effects, fragrance, and value for money. Majority of them prefer to buy the articles of their brand choice from exclusive stores. It is a point of common realization that most of the advertisements are exaggerated, hence they rely only on those advertisements which are in good match of product appeal and product satisfaction. The advertisements appearing in magazines attract most to the lager section of female consumers.

Keywords

Consumer Behavior, Cosmetics, Chi-Square.

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Mamta Rani ¹, Sunena Jain ²

Affiliations
1 Department of Commerce, CDLU, Sirsa, Haryana, IN
2 Department of Economics, FC College, Hisar, IN

Abstract

The banking scenario in India in the post liberalization and deregulated environment has witnessed sweeping changes. The tremendous advances in technology and the aggressive infusion of information technology had brought in a paradigm shift in banking operations. For the banks, technology has emerged as a strategic resource for achieving higher efficiency, control of operations, productivity and profitability. For customers, it is the realization of their 'Anywhere, Anytime, Anyway' banking dream. This has prompted the banks to embrace technology to meet the increasing customer expectation. The current paper reviews on e-banking, customer satisfaction and factors affecting e-banking.

Keywords

e-Banking, Customer Satisfaction.

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